Hundreds of consultants and customers have referred Fishbowl to their friends and clients over the years. Many have referred Fishbowl multiple times and continue to refer us. For that we are grateful.
As VP of Partner Relations I want to help and encourage anyone who may want to refer us to a client or friend. So I am starting this blog to provide a centralized location where I can provide helpful information to all those who refer us or who are considering referring us.
Let me start off by saying that 30 minutes ago our “Register a Lead” page went live. Just click on the link and enter your lead. The lead will be entered automatically into our database, registered in your name, and your salesperson will contact the prospect, usually within two days. If all goes well we will have a sale in about two weeks. Yes, about two weeks. This is substantially quicker than our regular sales cycle with people who contact us directly and I think the reason is because of you, the referrer. People are much more inclined to purchase a product that is recommended to them by someone they trust. And if that person is actively using the product themselves in their own business then the trust is even greater.
Another interesting bit of information is that when you give us a lead we tend to make bigger sales. Why? Well, we’re really good at selling and have very smart people who do nothing but demos all day long. If you want to know who the real gurus on our software are, I’ll tell you. It’s our salespeople. They know every market, have heard every scenario, and know the best approach with Fishbowl in each circumstance. Over the years they have communicated with our Support and Development Teams on every conceivable situation. They know what works, what doesn’t and what the client needs, so they can talk with authority, no matter what the business.
And they NEVER push a sale on someone where it’s not a good fit. I used to be VP of Sales and I can tell you from personal experience that a sale gone bad is a bad situation for everyone involved, including the salesperson. Whether it’s a good fit or not they will be very direct and say so.